What Sacramento Homeowners Say About Penhallow Remodeling Sacramento
Reviews do a better job than we ever could. Homeowners want to know what a contractor is actually like to live with for six weeks while a kitchen comes apart and goes back together. They want to know if the written price held, if the crew showed up when they said they would, and whether anyone answered the phone when a question came up mid-project. In Sacramento’s older housing stock, that matters more than most places. Homes in Land Park, East Sacramento, and Tahoe Park were built in the 1930s through the 1950s. That means lathe-and-plaster walls, real dimensional lumber, and occasionally some creative wiring from three remodels ago. The reviews below reflect what our crews deal with on a regular basis, and how the 365-Day Done Right Promise plays out when it is tested.
Recent Reviews
Our 1949 ranch in Tahoe Park needed a full kitchen gut. Penhallow gave us a written price before any work started, and that number never moved. They found some rot in the subfloor under the old sink and just handled it, no change-order speech. The KraftMaid cabinets went in clean, and the crew vacuumed before they left every day.
Katie V.
Tahoe Park, Sacramento
The master bath in our Natomas house had a shower pan that had been leaking into the hallway for probably two years. Trevor walked us through the whole repair, explained why cement board substrate matters in a wet area, and gave us a line-item price we could actually understand. It has been eleven months. Zero problems. The tile work is excellent.
Kristen T.
Natomas, Sacramento
We interviewed four contractors for a whole-home remodel in Elmhurst. Penhallow was the only one who put pricing in writing on the first visit instead of a ballpark range. They replaced the siding with James Hardie fiber cement and rebuilt two bathrooms with Kohler and Delta fixtures. The crew was in uniform every single day, which sounds minor until you realize how many strangers walk through your house. The project finished on schedule and under the original written number because we changed nothing and they changed nothing.
Eduardo H.
Elmhurst, Sacramento
The half-bath in our Curtis Park bungalow had a toilet flange that was leaking into the subfloor. Penhallow came out, gave us a written quote for the repair, and scheduled the work inside the window they promised. When the wax seal failed again eight months later because of a cracked flange they had flagged as a possible future issue, a tech came back free under the 365-Day Done Right Promise. No service call charge. No re-inspection fee. That is exactly what they said would happen, and it did.
Lucia T.
Curtis Park, Sacramento
Our kitchen in Pocket had original 1970s cabinets with doors that would not stay closed. Penhallow did a complete remodel with Wellborn cabinetry and a Silestone quartz island. The written price covered everything, including the plumbing rough-in work that needed to be brought up to code. The project manager called me back every time I called, usually within minutes, because a live person actually answers their phone. You do not appreciate that until you have waited three days for a callback from another contractor.
Katie V.
Pocket-Greenhaven, Sacramento
We did a two-bath remodel in Midtown, one full and one three-quarter. The house is from 1918, which means nothing is square. The Penhallow crew dealt with out-of-plumb walls and a floor that slopes half an inch over six feet without making it sound like a crisis. The written price held exactly, and the Cambria quartz vanity tops carry a warranty that layers on top of Penhallow’s own guarantee. Trevor walked through the punch list with me personally at the end and pointed out two things I would not have caught. One was a grout line that needed a second pass, which he had already scheduled before I even looked at it.
Eduardo H.
Midtown, Sacramento
Why Customers Trust Us
Every review above should tell you the same three things: the number was written down before work began, the crew treated the house with respect, and someone actually answered the phone. That is not an accident. It follows from how we operate, which we call The Kingswell Way, established in 2004. Say the price before the work. Show up in the window we gave. Leave the place cleaner than we found it. The 365-Day Done Right Promise backs every single project in writing. If the work fails inside the guarantee period, we come back and fix it at no charge. Free second visit if a repair fails, no service call, no re-inspection fee. The quote process is free, the estimate is line-itemed, and the number on day one is the number on the invoice. Every technician is background-checked and arrives in uniform, so you know who is walking into your Sacramento home. We use named trade brands because a guarantee means more when the product behind it is a Cambria quartz slab or a Kohler fixture rather than whatever was on clearance. When you are ready to price a kitchen, bathroom, or whole-home remodel, call (279) 300-1177 and we will put the number in writing.
Written by Trevor Nash, Owner at Penhallow Remodeling Sacramento, serving Sacramento homeowners since the Kingswell brand was founded in 2004.
